Return & Refund Policy

At 【请替换：店铺名称】, we prioritize your satisfaction. If your purchase does not meet your expectations, you may request a return under the terms outlined below.

Return Request Period

Return requests must be submitted within 30 calendar days from the date your order is delivered.

Return Conditions

To be eligible for a return, items must:

Be unused and in their original condition.
Include original packaging and all accessories that came with the item.
Have no damage caused by improper handling.
Be returned in a manner suitable for inspection.

Returns that do not meet these criteria may be rejected.

Items Not Eligible for Return

The following items are generally not eligible for return:

Customized or personalized products.
Digital products and downloadable materials.
Gift cards.
Clearance or final sale items.
Items that have been used, modified, or damaged after delivery.

Refund Processing

Once we receive your returned item, it will be inspected. If the return is approved, a refund will be issued to the original payment method used for the purchase. Please allow 5-7 business days for the refund to process, depending on the payment provider and financial institution.

Order Issues

If you receive a damaged, defective, missing, or incorrect item, please retain the product and its packaging until the issue has been resolved.

Return Shipping Responsibility

Customers are responsible for return shipping costs unless the return is due to a fulfillment error by us or a confirmed product defect or damage. Shipping fees for returns will be calculated and displayed at checkout.